Departure services
Kelly walks through your home with you before you go, so she knows how you want it left and what to watch for.
From the day you leave to the day you return.
Home Watch and concierge for Sarasota and Lakewood Ranch owners, arranged around your season.
Request a consultationGoverning documents review
Included with Home WatchBefore the first visit, Kelly reads your declaration and learns where the association’s responsibility ends and yours begins.
When something goes wrong, you already know who covers what, and Kelly can speak to management or the board on your behalf. Each year this includes one phone call or a 15-minute meeting with management or the board if an issue comes up.
Before you leave
Keyholder services
Kelly holds your keys and lets in vendors, deliveries or the association when access is needed.
While you’re away
Home Watch checks
Weekly, bi-weekly or as requested. Each visit is a visual inspection, looking for obvious issues: the water heater, the cabinets under your sinks, the A/C. A report through HomeWatchIT follows after each visit.
Maintenance oversight and vendor coordination
When something needs attention, Kelly schedules trusted local vendors and oversees the work, so repairs are done right while you’re away.
Mail and package forwarding
Mail and packages are collected and forwarded to you, so nothing piles up at the door.
Vehicle and golf cart care
Start-ups while you’re away, plus arranging details and routine maintenance.
If something happens
$75an hour, business hours
$125an hour, after hours
Emergency response
Kelly responds with trusted local vendors who give The Reserve priority scheduling and special pricing. $75 an hour during business hours (Monday to Friday 8 to 6, Saturday 10 to 4) and $125 an hour after hours.
When you return
Arrival services
Your home is ready when you walk in.
Concierge services
Help with the errands and details of a seasonal home, including refrigerator clean-outs. Many Lakewood Ranch owners keep concierge services year-round.
Questions owners ask
How often will Kelly check on my home?
Weekly, bi-weekly or on a schedule you set. Kelly works out the frequency with you based on the property, the season and how long you’ll be away.
Is the governing documents review an extra charge?
No. It’s included with The Reserve’s Home Watch service: Kelly reviews your declaration before the first visit, so you know where the association’s responsibility ends and yours begins.
How do I hear about what Kelly finds?
After each visit you receive a report through HomeWatchIT, The Reserve’s reporting system, and Kelly calls you if something needs a decision.
What counts as after hours for emergency calls?
Business hours are Monday to Friday 8 to 6 and Saturday 10 to 4. Emergency calls are $75 an hour during business hours and $125 an hour outside them.
Who does the repair work if Kelly finds a problem?
Kelly coordinates trusted local vendors and oversees the work on your behalf. They give The Reserve priority scheduling and special pricing.
Can Kelly look after my car or golf cart while I’m away?
Yes. Vehicle and golf cart care includes start-ups while you’re away, plus arranging details and routine maintenance.
Who’s checking on your home while you’re away?
If the answer is a neighbor or no one, talk to Kelly. 20+ years in property management, NHWA Accredited, insured and bonded.
941-203-9411