The Reserve Property Watch & Concierge, and the person behind it.
The Reserve Property Watch & Concierge is Kelly Fox’s Home Watch and concierge business for Sarasota and Lakewood Ranch owners, built on more than 20 years in property and condominium management.
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Apartment communities
Kelly began her career in 2005 managing residential apartment communities.
Tri-City Apartment Association
She served as the association’s President.
On-site condominium manager
Since 2021, she’s often been the first call when a leak or other emergency hits a unit.
The Reserve
Today, she’s the owner’s own local representative.
Why The Reserve Property Watch & Concierge exists
As an on-site condominium community manager, Kelly often found herself explaining to surprised homeowners where the association’s responsibility ends and theirs begins when something unexpected, like a water leak, occurs. Working on the association side, she couldn’t step in and advocate for an owner who was away and already facing a stressful situation. She saw the need for something beyond traditional Home Watch.
Through The Reserve, Kelly is the knowledgeable local representative she wished those homeowners had. Along with regular, documented visual inspections while you’re away, she takes time to understand your condominium community, reviews the governing documents that define association and owner responsibilities, and gets to know the property before an issue ever occurs.
More than 20 years in property management
Kelly’s career began in 2005, managing the day-to-day operations of residential apartment communities, and she served as President of the Tri-City Apartment Association. Throughout her career, she has worked closely with property owners, residents, maintenance teams, contractors and trusted vendors to address property concerns, coordinate repairs and respond to unexpected maintenance issues.
Since 2021, she has specialized in on-site condominium community management, working with Boards of Directors and homeowners on the daily operations of condominium communities. As the on-site manager, she has often been the first point of contact and decision maker when water leaks, plumbing problems and other condo emergencies arise: coordinating vendors, assessing the situation, communicating with everyone involved and making sure issues are addressed properly.
What The Reserve Property Watch & Concierge stands for
- Mission
- To give peace of mind through expert visual checks that identify potential issues early, combined with trusted local advocacy when the unexpected occurs.
- Values
- Integrity, honesty, trust and communication. Inviting someone into your home is a privilege, and The Reserve never takes that trust lightly. Every home gets the same care, attention and respect Kelly would give her own family’s home, with transparency, proactive communication, follow-through, and always doing what’s right for the client.
- Our promise
- To treat your home like our own, protect your interests and provide peace of mind.
Questions owners ask
Who owns The Reserve Property Watch & Concierge?
The Reserve is owned and run by Kelly, who brings more than 20 years of residential property management experience, including years as an on-site condominium community manager.
How long has Kelly worked in property management?
More than 20 years. She began in 2005 managing apartment communities and has specialized in on-site condominium community management since 2021.
What did Kelly do before The Reserve?
She managed apartment communities, served as President of the Tri-City Apartment Association, and worked as an on-site condominium community manager alongside Boards of Directors, homeowners and vendors.
Will Kelly personally get to know my home?
Yes. Kelly takes pride in getting to know each client’s property and community, along with the association’s governing documents, so you have a trusted professional you can rely on, whether you’re in town or away.
What makes The Reserve different from traditional Home Watch?
Its background in property and condominium management. The Reserve understands how communities operate, the complexities of governing documents, and the responsibilities of both homeowners and associations. It doesn’t simply inspect your property and send a report; it serves as your trusted eyes, ears and advocate while you’re away.
Is The Reserve part of the local business community?
Yes. The Reserve is a member of the Lakewood Ranch Business Alliance and SWAT, Successful Women Aligning Together.
Who’s checking on your home while you’re away?
If the answer is a neighbor or no one, talk to Kelly. 20+ years in property management, NHWA Accredited, insured and bonded.
941-203-9411